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Countdown

Support

Support

A question, a bug, a feature idea. Write to us directly.

Before you write

Tell us the app version, the iOS version, your device model, and what you were doing when the problem occurred. It saves time — yours and ours.

Frequently asked questions

Frequently asked questions

Does the countdown keep running if I lock my iPhone?

Yes. Countdown calculates the time remaining from a fixed end time, not a running loop. Lock the screen, switch apps: the countdown stays exact when you come back.

Why does the screen stay on during the countdown?

So the display stays readable from the back of a room, like a real stage timer. The screen turns off normally once the countdown is stopped or finished.

How do I change theme?

Open the settings from within the app and choose from the six available displays.

Is Countdown a subscription?

No. It's a one-time purchase at €0.99. No account, no renewal.

Can I target a specific date, or send the display to an Apple TV?

Yes, both. The "Ends at" control opens a date-and-time picker to target a precise moment, and the display goes out over AirPlay to an Apple TV or any compatible screen, at 1920×1080 and with no controls.

How do I get a refund?

Purchases go through the App Store: Apple handles refunds directly, at reportaproblem.apple.com.

Countdown is sold through the App Store. Any billing or refund question is handled by Apple, via reportaproblem.apple.com.